Our Services
Complete technical support, maintenance and repairs for your protective covers
HDPR offers a complete range of services to support your protective covers throughout their lifetime. From initial consultation to preventive maintenance, we are by your side to optimize your investment.
Client Support
Our team is at your disposal for any questions regarding information about our products purchased.
Our team is listening to quickly respond to problems related to robot protective covers provided by our services.
Our protective covers for industrial robots are guaranteed for 12 months against manufacturing defects.
📞 Contact Our Support
- Quick response to your technical questions
- Support before and after purchase
- Usage and maintenance advice
- Personalized assistance
Repairs
Our team is capable of repairing and evolving your protective covers already in place. Indeed our fabrics and our expertise allow us to repair competitor covers.
🔧 Our Repair Capabilities
- Repair of tears and wear
- Replacement of worn parts
- Modification of existing covers
- Adaptation to new constraints
- Repair of competitor products
Repair process:
- Send the cover - Customer sends the cover to be repaired/modified
- Analysis - Our experts analyze the condition and necessary work
- Quote - We establish a detailed quote before any work
- Approval - You validate the quote and terms
- Repair - Execution of work and return of the cover
Preventive Maintenance
We recommend regular maintenance of your covers to ensure optimal effectiveness and extend their service life.
🛡️ Maintenance Program
- Regular inspection of cover condition
- Professional cleaning adapted to fabric type
- Protective and waterproof treatment
- Replacement of worn accessories
- Documentation and maintenance tracking
Warranty and Coverage
Standard Warranty: 12 months against manufacturing defects
All our covers benefit from a 12-month warranty from the delivery date covering manufacturing defects and defective materials.
Extended warranty and maintenance contracts can be negotiated according to your specific needs.
Technical Advice and Optimization
Our experts are available to analyze your current installation and suggest improvements.
💡 Our Advisory Interventions
- Audit of your existing protections
- Improvement recommendations
- Proposal of adapted materials
- Performance simulation
- Optimized maintenance plan
Summary of Our Services
Client Support
Support before and after purchase with quick responses to your technical questions and personalized assistance.
Repairs
Repair and evolution of your existing covers, even competitors', with recognized textile expertise. Free quote after analysis.
Maintenance
Regular preventive maintenance to extend service life and ensure optimal effectiveness.
Technical Advice
Audit and optimization of your installation with expert recommendations.
How to Benefit from Our Services
- Contact us - Describe your need or issue
- Initial audit - We analyze your situation
- Proposal - We present the adapted solution
- Intervention - Quick and professional implementation
- Follow-up - Continuous support and technical assistance
Need a Specific Service?
Our team of experts is ready to discuss your needs and propose an adapted solution.
HDPR, Housse de protection robotique
5 Rue de la croix sainte barbe,
52700 Andelot-Blancheville,
Tél: 07 82 25 32 28